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Frequently Asked Questions


Why can't I listen alone with Rythm?

Rythm was designed to bridge the gap for online music listening with your friends. While there are many ways to listen by yourself, there isn't a great way to listen to music with others. Group listening enables us to be cheaper than other streaming services.

How much is Rythm Premium?

Rythm Premium is $4.99 + tax, generally about half the price of current streaming services! Learn about the features of Premium.

How can I get help with my subscription?
We'd love to assist you with any issues you're having. Reach out to support via support@rythm.fm or join our discord for help.
  • If you would like to cancel your subscription, your subscription will remain active until the end of the billing period. Visit User Settings > Subscriptions > Manage Subscriptions > Rythm > Cancel my subscription.
  • If you would like a refund, all billing support is handled by Discord. Submit a ticket through Discord's support form for assistance.
Where does Rythm stream music from? Why's my favorite song missing?

Rythm legally licenses all of its music from the world's top record labels. We're expanding our catalog every day with millions of new songs. Periodically check back to see if your favorite song has been added!

How do I get my music on Rythm?
Artists:
  • Reach out to us by sending an email to support@rythm.fm with your artist name and what distributor you use currently.
  • Thanks for your interest!
Labels/Distributors:
  • Reach out to us by sending an email to contact@rythm.fm with your information.
  • Thanks for your interest!
Why is there a Free tier and a Premium tier?

Rythm licenses all of its music. The premium tier helps us continue to bring music to you and your friends & give proper compensation to artists for their music.

Will Rythm expand to other platforms?

We plan to expand to iOS, Android, Desktop, and Web! Let us know where else you'd like to see us in our Discord server.

Can I stream music from other services like Spotify, YouTube, or SoundCloud?

No need to look elsewhere! Rythm licenses all of its music with support from the world's top record labels. We're expanding our catalog every day with millions of new songs with plans to have every song you would expect from a streaming service. If we don't have your favorite song right now, periodically check back to see if it's been added!

What is Rythm's Discord server used for?
Our server was built for Rythm and its community of music lovers! By joining, you can:
  • Join events hosted by the Rythm team
  • Hang out with our amazing community members and staff team
  • Get help and support from our staff team
  • Stay informed about Rythm's new features and updates
  • Try Rythm with fellow music lovers
What does Rythm do with the permissions it asks for?
Every permission that Rythm asks for is necessary for the function of Rythm. All data is handled in accordance with Discord's developer policy & our privacy policy. Here's an example of all of these permissions in action:

  1. Access your username, avatar, and banner
    • This permission is used so we can display your username inside the app. This is default if we cannot access your nickname.
  2. Know what servers you're in
    • This is required for us to get the ID of the channel you start the activity in.
  3. Access your email address
    • Rythm is required to create accounts for each user. Email addresses are used to link accounts to Discord accounts, which also is used for mobile account linking.
  4. Read your member info(nickname, avatar, roles, etc...) for servers you belong to
    • This is used so we can display your nickname and avatar inside the app. You'll find these inside the participants list and other places inside the app.
  5. Read your voice settings and listen for voice events
    • Rythm displays an indicator around your profile when you speak.
  6. Set your current activity
    • Rythm is able to set your rich presence if you enable it in your Rythm settings. This will display what you are listening to and how many people you're listening with on your profile.

Have more questions?

Visit our Discord server and our team will assist.